How do I order?
What are the payment methods?
Do you ship in the Philippines?
Will I receive an order confirmation?
Once you have placed an order with us, we will reply to you within 24 hours to confirm that your order(s) and payment were received. Please allow 3-5 business days for your order to be delivered to you.
We at Nippon encourage a happy and balanced work schedule. We are open daily, Monday to Friday from 9 AM to 5 PM, and Saturday from 9 AM to 2 PM, except Sundays and government-declared holidays. If you place an order at the end of day on a Friday, over the weekend, or during a public holiday, please expect a confirmation from us on Monday or the next business day.
Can I exchange items?
Customer satisfaction is important to us, and we will be happy to exchange the item(s). Email us at firstname.lastname@example.org for matters of exchanges and returns with the following information:
Date when you received the order
Product Code(s) and Quantity
Items you wish to purchase again
You may also proceed to Nippon HQ for exchange.